October Product Release: Sidebar Navigation, Voice Assistant Interaction, Complete Call Library

We’re back with another month of Nooks News! We have some great new features this month:

• Sidebar Navigation
• Voice Assistant Interaction
• Complete Call Library

AI Call Insights

Know what's actually working on calls.

It’s easy to track dials and meetings. But proving what’s really driving results is hard.

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AI Call Insights lets you analyze months of calls in just minutes. It’s like ChatGPT for your calls! AI Call Insights identifies exactly which talk tracks lead to booked meetings, the best way to overcome objections, and so much more.

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Contact your CSM to learn more about AI Coach!

Sidebar Navigation

Find what you need in Nooks faster.

As new features rolled out, navigating the platform became more complex.

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We redesigned navigation with a new left-hand sidebar organized by workflow – Engage, Prospect, Coach – so you can get around Nooks faster and easily find what you need.

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Let us know what you think!

Voice Assistant Interaction

Effectively handle voice assistants and call screening.

When Apple released iOS 26 and introduced Call Screening, many feared it would derail outbound.

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So we built Voice Assistant Interaction – an easy way to engage with voice assistants without breaking flow or risking compliance. Nooks will detect, isolate, and enable reps to engage with the assistants safely and effectively.

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Get more tips for handling voice assistants here!

Complete Call Library

See every call, even those without transcripts.

Previously, you could only view calls with transcripts in the Call Library. That made it harder to track activity, search for missing calls, and complete audits accurately.

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We expanded the Call Library to include calls without transcripts, so now every call can be tracked, searched, and reviewed for auditing and reporting.

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Check it out today!