Product News

November Product Release: Do Not Call Report, Transcript Data Export, AI Call Insights Navigation

Elizabeth Jortberg
Elizabeth Jortberg
Nov 30, 2025
5
mins read
November Product Release: Do Not Call Report, Transcript Data Export, AI Call Insights Navigation

We’re back with another month of Nooks News! We have some great new features this month:

  • Do Not Call Report
  • Transcript Data Export
  • AI Call Insights Navigation
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Live Battlecards

Get dynamic messaging guidance on calls.

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Running into a newer competitor? Facing an objection more frequently?


Live Battlecards automatically display when a prospect mentions a certain keyword, like a competitor name, providing real-time assistance for specific talk tracks.

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Do Not Call Report

Get full visibility into your DNC list.

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Need to know exactly which prospects and numbers are marked Do Not Call? Until now, that data wasn’t visible in-product.


Now, you can access a complete DNC report in the Connect Rates dashboard and download it to audit compliance or sync with your CRM.

Transcript Data Export

Push call data to your systems.

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Need call transcript data outside of Nooks? Until now, that required manual setup and support help.


Now, admins can securely export transcripts to their own AWS S3 bucket for compliance, analytics, or integration with internal systems.

AI Call Insights Navigation

Find what’s working faster.

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AI Call Insights are extremely powerful, but hard to find.


Now, they’re front and center in the Call Library, so you can instantly jump to common objections, performance trends, and top talk tracks.