Deel

When we originally purchased Nooks, we were looking at it for a North America function. We were thinking about how we can scale one of our largest SDR functions. And as we got used to Nooks, we quite literally became obsessed with Nooks to a point where our global team wanted to use it as well. And so we found out it works really well for increasing conversion rates or talk time. Now it's time to scale this to our global organization.

There was no question that Nooks was who we wanted to use to continue with our international growth and capabilities. Now, some of the reasons why we chose this was it brought the ability for SDR to get in their practice when with a fake persona, versus actually having to fail in front of someone on the phone.

When I think about Nooks, the word that I use is a game changer because for us it simplifies the managers’ lives. It simplifies the rep’s life, and it has to simplify the prospect's life as well. Right. Because at the end of the day the SDR is a consultant, right. They're trying to understand does my product makes sense for you?

It's incredible to have a tool that allows us to have that opportunity to call out, then as a leader, to pull back and pull in that reporting on those benchmarks and understand what that looks like. I mean, it's been an absolute game changer for us.

We made over 2 million calls on this platform. You've watched the confidence skyrocket. You're watching the team live on Nooks. The answer is simple. You go with Nooks. It integrates with your current tech stack, which I think is what makes it the most simple. I think with Nooks, it's saving the time of leaders and understanding what good looks like.

I would say if there's a leader out there that's considering Nooks or, you know, a similar platform, get out there, have a simple conversation. I think you'll be surprised with how many problems it actually solved. And your SDRs are begging for it. So why not have a quick conversation and see what's out there?

I think the long days of doing your own research and seeing who can be the first and the last to leave is long gone. How are you leveraging AI? What tools are partnering together to quite literally serve this on a silver platter to you?  

Now pick up the phone via Nooks and make that phone call. With Nooks, you actually have the opportunity to call multiple people at one time, which gives you more opportunity to win within that daily basis as well. And I think that's a really, really simple example of how a tool like Nooks elevates the SDR experience.  

Tools like Nooks allow our team to basically work 24/7. Not because every SDR is working 24/7, but because of a global workforce. Someone is always working. That means someone will always also be in Nooks too.

But I think that's been one of our biggest things with Nooks is you've grown and scaled with us. Hey, we really appreciate this feature, but what about this? Or what about this piece of reporting? How do we report on an hour long call block versus a full day or full week? And that's all been reporting.

That helps me do my job and do accurate forecasting. But it's helpful and built out through a product or solution like Nooks.